Our Team

Dedicated Professionals

 Our Team: The Foundation of Our Success

 At BIO-Janitorial Service, Inc., our people are our greatest asset. We are a privately owned minority business enterprise committed to fostering a culture of diversity, professionalism, and continuous development. We believe that a well-trained, dedicated team is the key to delivering the highest quality of service and exceeding our clients’ expectations.

 

A Culture of Excellence and Diversity

 Our team is built on a foundation of proven experience and shared values. We actively recruit employees from a diversity of backgrounds, fostering an inclusive environment that strengthens our service. As a certified DBE, MBE, SBE, 8(a), and HUBZone U.S. SBA Firm, we are proud to lead by example and promote diversity in our industry.

  • Core Values: We are a people-oriented, environmentally responsible organization guided by core values of integrity, teamwork, and customer focus.

  • Experienced Leadership: Our team is led by a seasoned management team, including our CEO, Director of Operations, and on-site Contract Managers, who provide expert oversight and strategic direction.

  • Local Expertise: We are committed to local hiring, ensuring that our teams have a deep understanding of the communities we serve and a vested interest in their success.

 

Comprehensive Training and Development

 We invest in our employees’ futures with unique and certified training programs that set them up for success.

  • “Pre-Assignment Orientation Training”: All new employees are required to participate in mandatory training before their first assignment, covering industry standards, safety protocols, and client-specific requirements.

  • Certified Training Programs: We offer specialized, certified training for both custodians and supervisors, including our dedicated Floor Care Technician Apprenticeship Program, which leads to industry-recognized certification.

  • Safety and Compliance: Our commitment to a safety-first culture is reinforced through our HSE Training Policy. All personnel receive continuous training on cleaning procedures, chemical-specific SDS, and safety regulations, including those for secure airport environments like SIDA badging.

 

Our Operational Model

 Our operational model is designed for efficiency, accountability, and seamless service.

  • Cross-Training and Stability: Our employees are cross-trained and permanently assigned to specific client facilities to ensure consistency and a high level of service. We maintain a staff of temporary “floaters” to cover any absences, ensuring uninterrupted service.

  • Technology and Oversight: We use a modern approach to quality control, including a mobile app and Clean Smarts software for real-time task management and communication. Our on-site supervisors are always available to ensure issues are addressed promptly and effectively.

  • Professional Standards: All of our employees are easily identifiable by their professional uniforms and identification badges. Their professional appearance and courteous conduct reflect our commitment to the highest standards of service.

Bio Janitorial Service, Inc. will dispatch temporary (floaters) employee coverage when there is an absence with the janitorial staff. Our staff will be cross trained at various locations to remedy any absences when they occur. Customer Service (customerservice@biojanitorial.com) will be a point of contact that would enable comments, issues and problems to be addressed in a timely manner and minimize interruptions. Such communication will insure issues are resolved and janitors are able to correct defects and report them back to the client.

We are a people oriented, environmentally responsible organization that provides high quality, cost effective service solutions to businesses and communities. We wish to deliver customer satisfaction through highly qualified, trained personnel, sound process management, and innovative technology. We will promote long‐term growth through commitment to a set of core competencies and values. To effectively and efficiently provide quality facility services by employing cost management, proven quality systems, significant communication and attention to detail.

Bio-Janitorial Service, Inc. actively recruits applicants with a diversity of backgrounds. We also believe it is most effective to create work crews whose members have a variety of experience levels. We believe employee training, and diversity are key elements of our success. All personnel are required to participate in “Pre-Assignment Orientation Training” prior to their initial assignment at a facility. This mandatory training covers topics from newly hired employees to a series of industry standard training videos. Training of personnel is provided through Bio Janitorial Service and developed with specialized curriculum. We have unique, ongoing, certified training programs for both custodians, and supervisors, based on industry standards, and client needs.

The safety and security of our employees and clients is paramount to us. Therefore all potential employees undergo a pre-employment screening. We conform to EEO/Affirmative Action, INS, and E-Verify policies.